Terms of Service

General

By purchasing from Curly’s Furniture, you agree to the following terms and conditions. These terms apply to all purchases made online, in-store, or over the phone.

Wait times

Please allow 4-6 weeks for furniture to ship and arrive to Curly's Furniture.

Order Cancellations

Online Orders Cancellations once the order has been placed a sales rep will contact you for confirmation and to submit payment. If you choose not to proceed the order will be cancelled with no charge to your card. If you choose to cancel after the confirmation there is a 15% fee on the entire order.

Returns and Exchanges

Special ordered merchandise cannot be returned or exchanged. Regularly stocked items can be returned within 3 days of possession, subject to a 25% restocking fee. Clearance and “as-is” items are final sale and cannot be returned or exchanged.

Delivery and Pickup

Delivery charges are non-refundable. Additional charges apply for picking up returned merchandise.

Condition of Merchandise

All returned items must be in new condition. Items deemed “used” (over 20 days in possession) are non-returnable.

Refund Processing

Refunds will be issued via check and mailed from our home office within 7-10 business days.

Limitation of Liability

Curly’s Furniture is not responsible for any indirect, incidental, or consequential damages resulting from the purchase or use of any product sold.

Marketing and Cookies

By accepting cookies on our website and/or providing your contact information when placing an order, you consent to receive marketing communications from Curly’s Furniture. We comply with all applicable data protection and privacy regulations. You can opt out of marketing communications at any time by following the unsubscribe link in the emails or by contacting us directly. Your personal information will be handled in accordance with our Privacy Policy.

 

Mobile Terms of Service

Curly's Furniture

Last updated: Oct. 21, 2024

The Curly's Furniture mobile message service (the "Service") is operated by Curly's Furniture (“Curly's Furniture”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Curly's Furniture’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Curly's Furniture through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Curly's Furniture. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18446208250 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Curly's Furniture mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18446208250 or email support@curlysfurniture.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.