Terms of Service
Wait Times
Please allow 4- 6 weeks for products to arrive. Contact any Curly's location for products to be delivered sooner.
General
By purchasing from Curly’s Furniture, you agree to the following terms and conditions. These terms apply to all purchases made online, in-store, or over the phone.
Order Cancellations
Orders can be canceled within 24 hours for a full refund. Cancellations after 24 hours will incur a 25% cancellation fee.
Returns and Exchanges
Special ordered merchandise cannot be returned or exchanged. Regularly stocked items can be returned within 3 days of possession, subject to a 25% restocking fee. Clearance and “as-is” items are final sale and cannot be returned or exchanged.
Delivery and Pickup
Delivery charges are non-refundable. Additional charges apply for picking up returned merchandise.
Condition of Merchandise
All returned items must be in new condition. Items deemed “used” (over 30 days in possession) are non-returnable.
Refund Processing
Refunds will be issued via check and mailed from our home office within 7-10 business days.
Limitation of Liability
Curly’s Furniture is not responsible for any indirect, incidental, or consequential damages resulting from the purchase or use of any product sold.
Marketing and Cookies
By accepting cookies on our website and/or providing your contact information when placing an order, you consent to receive marketing communications from Curly’s Furniture. We comply with all applicable data protection and privacy regulations. You can opt out of marketing communications at any time by following the unsubscribe link in the emails or by contacting us directly. Your personal information will be handled in accordance with our Privacy Policy.